IELTS General Training Writing Task 1Topic
Customer service
Feedback Letter to a Removal Company
You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided. Write a letter to the removal company. In your letter • explain what went well on the day you moved house • praise an employee who was particularly helpful • mention an aspect of the service that you were not happy with Dear Sir or Madam,
Letter of Complaint About an Unrepaired Mobile Phone
You have bought a new mobile phone and in a few days after purchase it has stopped working. You spoken to the company representative a week ago but the phone has still not been repaired. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.
Complaint Letter About Unsatisfactory Online Clothing Purchase
You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email • give details of the purchase • describe the problem • explain why you need a replacement urgently You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Thank-You Letter to Restaurant for Birthday Party
You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much. Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also suggest any improvements to make things better.
Complaint About Invalid Train Tickets and Unhelpful Staff
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter: Describe the problem you had with the tickets Say why you were unhappy with the staff Suggest what action the train company should take