Complaint About Invalid Train Tickets and Unhelpful Staff
- Public transport
- Customer service
- Complaint
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.
Write a letter to the train company. In your letter:
Describe the problem you had with the tickets
Say why you were unhappy with the staff
Suggest what action the train company should take
