The graph below shows the number of enquiries received by the Tourist Information Office in one city over a six-month period in 2011.
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WhyThis is aLine graph — it asks you to report the main trends and changes over time.
SoWe split the points intoOverview(the main trends over the period)andKey features(figures and comparisons worth reporting).
The initial impression from the chart is that the number of enquiries the Tourist Information Office received in person and by telephone saw upward trends, whilst that by letter showed an opposite pattern.
It is also clear that enquiries in person had the fastest growth, surpassing the other two to become the prevalent mode.
In January of 2011, it can be seen that enquiries in person were the fewest, at around 400 that month, compared to around 900 by telephone and 780 by letter or email.
After remaining relatively stable at around 700 questions for the first three months, the number dropped to just 350 questions in May and June.
It can also be seen that in person enquiries increased every month, surpassing enquiries by letter or email for the first time in March, and enquiries by telephone for the first time in April.
However, by June, while this number of enquiries for in person and by telephone has risen to 1900 and 1600 respectively, it has fallen to less than 400 by letter or mail.
The office received 900 calls for tourist information in January, which reached 1000 in March despite a marginal drop one month earlier.
Telephone inquiries also showed a notable rise, climbing from 1,000 to 1,600 by June.
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From essays on this question
Notably, inquiries made in person experienced the most dramatic growth.
In January, the Tourist Information Office received 900 telephone inquiries, while just under 800 letters and emails were received.
In contrast, the number of inquiries made via letter or email steadily declined, reaching just below 400 by May and June.
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Over the next three months, the number of telephone inquiries remained steady, hovering at approximately 1000.
After remaining relatively stable at around 700 questions for the first three months, the number dropped to just 350 questions in May and June.
Overall, the rate of enquiries received in person or by telephone each month increased over this period, whereas this figure decreased for enquiries received by letter or mail.
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