The line chart illustrates the number of inquiries in a particular city via three means of communication—telephone, letter/email, and in person—over a six-month period from January to June in 2011.
It is clear that in-person and telephone inquiries saw substantial increases, while written letters and emails became less common. Notably, inquiries made in person experienced the most dramatic growth.
In January, the Tourist Information Office received 900 telephone inquiries, while just under 800 letters and emails were received. Only around 400 tourists sought information in person. Over the next three months, the number of telephone inquiries remained steady, hovering at approximately 1000.
However, in-person inquiries rose sharply, reaching 800 by March, surpassing the figures for letters and emails. From March to June, in-person inquiries became the most common method, peaking at 1,900 in June, from January. Telephone inquiries also showed a notable rise, climbing from 1,000 to 1,600 by June. In contrast, the number of inquiries made via letter or email steadily declined, reaching just below 400 by May and June.
Overall, in-person and telephone inquiries grew significantly over the six months, while written methods of communication saw a marked decrease.