You recently attended a training course for your work. Your employer has asked you for your feedback on the training course.
Write a letter to your employer. In your letter:
Remind your employer what the course was about
Explain why the course was useful to you in your work
Suggest why the course may not be suitable for some of your other colleagues
Read the original writing alongside its overall assessment. Open a full review for criterion explanations and sentence-level feedback.
Estimated band8.0
8.0
8.0
7.5
7.5
Response 01
190 words
Dear Sir or Madam,
I am writing this letter to provide some feedback on the recent training course that I attended and successfully completed. I hope this feedback will be useful to you.
The course, titled "Effective Project Management Strategies" - focused on key methodologies such as Agile and Scrum, risk assessment, and time management techniques to enhance workplace efficiency.
I found the training highly beneficial, particularly in improving my ability to manage multiple projects effectively. The practical exercises helped me develop a more structured approach to task delegation and deadline management, which I have already begun applying in my role. Additionally, the insights on risk mitigation have given me greater confidence in handling unexpected challenges.
However, I believe this course may not be suitable for all employees, particularly those in non-managerial roles. Since the content was largely tailored for project leaders, team members without decision-making responsibilities might struggle to find direct applications for the techniques taught. A more role-specific training programme might be more beneficial for them.
I appreciate the opportunity to attend this training and look forward to implementing my new skills in the workplace.
Yours faithfully,
Richard Winslow
Estimated band8.0
8.0
8.0
8.0
8.0
Response 02
184 words
Dear Sir or Madam,
I am Emma Bennett, and I am writing this letter to share my feedback on the recent Customer Service Excellence training course I attended. The course covered essential topics such as effective communication, handling difficult customers, and enhancing customer satisfaction through problem-solving strategies.
I found the training extremely useful, particularly in improving my ability to manage customer interactions professionally and efficiently. The role-playing exercises provided practical experience in dealing with challenging situations, and the section on active listening has helped me respond to customer concerns more empathetically. I am confident that the skills I have gained will allow me to contribute to a more positive customer experience and strengthen client relationships.
However, I believe this course may not be suitable for colleagues who do not interact with customers directly, such as those in administrative or technical roles. A more tailored training session focusing on internal communication or problem-solving might be more relevant for them.
Thank you for the opportunity to participate in this valuable training. I look forward to applying these new techniques in my role.
Yours faithfully,
Emma Bennett
TA Task AchievementCC Coherence & CohesionLR Lexical ResourceGRA Grammatical Range & Accuracy
Your turn
Write your response.
Try the same question yourself, then compare your approach with the responses above.
Task 1 General question loaded.
i
Part 1
You should spend about 20 minutes on this task. Write at least 150 words.
Words: 020:00 starts on first word
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