Overview
3 pointsOverall, full-time undergraduates constitute the largest proportion of library-goers, while academic staff members represent the smallest user group.
Find in essay Overall, full-time undergraduates dominate the user base, with students of every kind forming the great majority, and satisfaction is generally high — no aspect records more than 20% dissatisfaction, and staff helpfulness is almost universally praised — although journals and wi-fi attract the sharpest criticism.
Find in essay Also, library users were quite satisfied with the facilities provided by the library, except for the availability of books, journals and WiFi reliability, with which a small fraction of people showed dissatisfaction.
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