University Library Users and Satisfaction Survey

The chart and table below show the results of a survey of library users at a university.

Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

6 sample answers, estimated Band 5.0–8.0. Your turn?

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From essays on this question

Key features: University Library Users and Satisfaction Survey

WhyThis is aMixed charts task — it asks you to connect the main patterns across two visuals.

SoWe split the points intoOverview(the main point of each chart)andKey features(figures and comparisons worth reporting).

Overview

3 points

Key features

9 points

Same question · Different responses

Sample responses and feedback

Response 01

Must fixSuggested

Answer · 163 words · 5 paragraphs · 20 comments

Score details

Response 01
Estimated band5.0/ 9

Overall assessment

The response identifies the broad patterns in the pie chart and table and organises the answer into clear sections with an overview. Its main limitation is the number of inaccurate or confused data points, including mislabelled categories and satisfaction figures attributed to the wrong features, along with frequent language errors.

TA

Task Achievement

The response provides an overview and covers both visuals, but several details are inaccurate or confused, such as describing part-time postgraduates as 'librarians', attributing the journal figures to books, and omitting the journals row, which limits task achievement to a partial account.

5.0
CC

Coherence and Cohesion

Organisation follows a visible plan with sequencing devices like 'Firstly' and 'Secondly', but progression is at times mechanical and coherence breaks down in places, such as the mislabelled '16% librarians' sentence and the awkward 'Contrastingly, I think' transition.

5.0
LR

Lexical Resource

Vocabulary is adequate for the task but limited and sometimes imprecise, with repeated reliance on 'people' and 'satisfied', and spelling errors such as 'disatisfied', 'satisifed', and 'alse' reduce accuracy.

5.0
GRA

Grammatical Range and Accuracy

Sentence structures are restricted and errors are frequent, including '44 and 25 percent studies in library', '65 percent people were satisfy', and 'no people is not satisfied', though the overall meaning remains recoverable.

5.0

What to work on next

Check every figure and category label against the chart and table before writing, and proofread carefully for grammar and spelling errors, especially subject-verb agreement and word forms.

From essays on this question

Useful vocabulary: University Library Users and Satisfaction Survey

Practise this question

Write your response

Task 1 Academic question loaded.
Part 1

You should spend about 20 minutes on this task. Write at least 150 words.

Words: 020:00 starts on first word