The report covers the main trends with a clear overview. However, describing telephone enquiries as steady overlooks the February dip. The crossover description would be more precise if it stated that in-person enquiries overtook telephone enquiries in April; 'around 400' is a reasonable approximation for January.
7.0Ideas progress logically across paragraphs with effective use of cohesive devices like 'however', 'in contrast', and 'notably', though a closing overall sentence repeats the earlier overview.
7.0Vocabulary is flexible and precise for describing trends, including 'dramatic growth', 'surpassing', 'hovering', and 'marked decrease', with only minor repetition of 'inquiries' and 'significant'.
7.0Passives, participle clauses, subordinate clauses and apposition show a good range and generally accurate control. Sentences communicate the trends clearly. The repeated final overview is an organisation issue rather than a grammatical error.
7.0